Horners Jewellers use Royal Mail Special Delivery. This is a fully insured, secure and signed-for delivery service.
How will my jewellery be delivered?
Horners Jewellers offers delivery within the UK using Royal Mail Special Delivery. This service is fully insured during transit and is a 3-5 working day turnaround. Signature required on receipt.
If you are out, Royal Mail will leave a card. The package can be collected from your local Post Office or a re-delivery arranged with Royal Mail.
How long should I allow for my order to arrive?
We will send your product as soon as payments have cleared. Please allow 3-5 working days for delivery.
Orders placed Monday to Friday should arrive in 3-5 days (excluding Saturday and Sundays).
Please note: delivery times are extended over public holidays. Over public holidays, please refer to the estimated delivery dates provided in checkout.
How do I know when my item will be delivered?
Once your product is ready Horners Jewellers will email you to let you know your order has been dispatched. The email will inform you that your item will be arriving with you as soon as possible.
What if my partner sees the delivery will it spoil the surprise?
The shape and size of the parcel will not suggest the contents is jewellery and the outer covering is a Royal Mail Special Delivery silver package so it looks like a regular special delivery parcel.
The content of the package will only be revealed upon opening. It will have your full name on the package.